Craig Fegan is the Head of Professional Services & Product Support, where they lead teams focused on technology, people, and performance to enhance customer success and operational scalability. With a robust background in SaaS and cloud technology, they prioritize the connection between strategy and execution to drive growth. Craig's prior roles include positions as a Senior CloudM Deployment Specialist and IT Integration Project Manager, and they have gained valuable experience as a Technical Delivery Manager and Application Support Analyst. They hold a First Class BSc (Hons) in Computer Science from the University of Chester, along with several other qualifications in software development and construction management.
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