Charlotte Slaven

Charlotte Slaven is a seasoned professional with extensive experience in compliance and quality assurance. Currently serving as the Senior Compliance and Assurance Manager Payroll at CloudPay since March 2020, Charlotte previously held the role of Corporate Risk and Assurance Manager. At Simplyhealth from May 2014 to November 2019, Charlotte advanced from Quality Assurance Advisor to Quality Assurance Team Lead, focusing on delivering fair customer outcomes and ensuring compliance with FCA and BACs principles. Early career roles include Office Manager at Solstice Signs Ltd. and Support Worker at an NHS Trust, where responsibilities encompassed financial administration, customer service, and supporting individuals with diverse needs. Charlotte holds a Certificate in Compliance from the International Compliance Association.