Emma Groves is an experienced professional with a diverse background in customer service and team leadership. Currently serving as a Commercial Pricing Analyst at CloudPay since November 2022, Emma applies strategic discounting to enhance business growth and customer acquisition. Prior to CloudPay, Emma held various roles at Simplyhealth from September 2015 to November 2022, leading a team of claim handlers. Additional experience includes positions at Be Wiser Insurance as a Trading Team Leader, Coperforma as an Area Demand Centre Manager and Demand Centre Specialist, and Office Depot in both logistics and customer service roles. Emma's early experience as a qualified beautician showcases versatility in skill sets and client relations.
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