Florian Otto

Florian Otto is a Cloud ITSM Consultant at CLOUDPILOTS Software & Consulting GmbH since August 2022, previously serving as an Expert Customer ITSM Processes at BWI GmbH from October 2020 to August 2022. Prior to this, Florian held various roles including IT Change Manager and IT Operations at HGK Häfen und Güterverkehr Köln AG from September 2013 to October 2020, as well as a Dualer Student in Wirtschaftsinformatik. Florian completed a Bachelor of Science in Wirtschaftsinformatik at the European University of Applied Sciences in Brühl between 2013 and 2017, and also pursued a semester abroad in Mass Communication Technology at Ramkhamhaeng University in Bangkok in early 2016. Additionally, Florian earned the IHK Informatikkaufmann qualification from Adolph-Kolping-Berufskolleg Kerpen-Horrem from 2013 to 2015.