Ankur M has over 13 years of experience in Salesforce consulting and business systems analysis, currently serving as a Business Architect at Gauri Ltd. Ankur's previous roles included leading Digital Transformation Initiatives at StarHub and serving as a Salesforce Consultant at FPT Software. Ankur contributed to significant efficiency improvements, including a 90% reduction in order errors and a 150% increase in user adoption rates. They also held positions at Wipro Technologies and Essar Oil Ltd, where they focused on CRM implementations and project management in various sectors. Ankur holds a Bachelor of Technology in Chemical Engineering from Jaypee University of Information Technology and is pursuing further education through Trailhead by Salesforce.
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