Michael B.

Michael B. has worked in various roles in the Salesforce and Project Management fields. In 2022, they began their role as a Salesforce Project Manager at Cloudsquare. In 2021, they worked as a Salesforce Consultant at BlackForce, where they performed gap analysis between requirements and product features, identified custom requirements, and defined solutions. Michael also configured and maintained custom objects, record types, fields, page layouts, formulas, data validation rules, triggers, custom workflows, and approval processes. In 2021, Michael B. also worked as a Salesforce Digital Project Manager at George Brown College, where they managed enhancements to the college's websites. In 2017, they worked as a Project Manager at Covenant House Toronto, where they conducted interviews to gather requirements and developed comprehensive project documentation. In 2016, they worked as a Digital Project Manager at Peel District School Board, where they developed project charters, project plans, WBS, schedules, and budgets. In 2013, they worked as a Project Manager at Community Living North Halton, where they performed gap analysis between requirements and product features, identified payroll requirements, and defined solutions. Finally, in 2012, they worked as a Lead Project Coordinator at Meta Centre, where they coordinated with the Project Manager to plan, track, monitor, and follow the progress of projects, action items, and organized and attended project team meetings.

Michael B. has an extensive educational background. Michael began their educational journey by completing a Bachelor's degree in Banking and Financial Support Services from Ekiti State University from 2003 to 2007. Michael then went on to pursue a Post Graduate Diploma in Human Resources Management and Services from Georgian College from 2009 to 2011. After that, they obtained a BSW (HONS) in Social Work from York University from 2013 to 2017. Most recently, they have obtained several certifications, including a Salesforce Certified Service Cloud Consultant, Salesforce Certified Administrator (SCA), Certified Business Analysis Professional (CBAP), Project Management Professional PMP®, and Certified ScrumMaster® (CSM®).