Bo Andrada has extensive experience in customer success and support, currently serving in this capacity at Cloudvirga since January 2017, where responsibilities include ensuring client satisfaction with mortgage software, troubleshooting issues, and leading communications with various stakeholders. Prior roles include Account Manager at DLJ Financial and Customer Care Supervisor at loanDepot, where responsibilities encompassed account management, team training, process improvement, and customer service enhancement. Bo began a career in customer service at In-N-Out Burger, progressing through levels while developing skills in customer interaction and team training. Bo holds a Bachelor of Science in Business Administration Finance from San Diego State University.
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