Marjorie Mauricio is an experienced professional with a diverse background in customer support and hospitality. Currently serving as Churn Coordinator at CloudWalk, Inc. since September 2020, Marjorie has held multiple roles including Customer Support Engineering Coordinator and Support Engineer II. Prior to this, Marjorie worked at Hospedaria Rio from May 2016 to March 2020, where responsibilities included team leadership, conflict resolution, and service coordination. Additional experience includes supervisory roles in pilates and well-being, English teaching, and administrative functions in healthcare. Marjorie holds a Master's degree in Social Memory and a Bachelor's degree in Tourism from Federal University of the State of Rio de Janeiro and Universidade Federal Fluminense, respectively.
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