Rafaella Amorim

Rafaella Amorim is a skilled professional in the finance and business development sectors, currently serving as a Chargeback Analyst at CloudWalk, Inc. since April 2023. Previously, Rafaella held roles at Paytime Brasil, including Business Development Manager, where responsibilities encompassed developing growth strategies and managing key client relationships, as well as serving as an Account Manager focused on ensuring client satisfaction and monitoring KPIs. Earlier experience includes work as an Investment Advisor at Valor Investimentos, where Rafaella managed high-net-worth client portfolios and led a team in maintaining customer satisfaction through NPS methodologies, alongside a trainee position across various operational roles. Rafaella holds a Bachelor's degree in Electrical and Electronic Engineering from Multivix, completed in December 2020.