Richard Phung

Director, Cybersecurity Tactical Operations Center (ctoc) at CloudWave

Richard Phung has a diverse work experience, starting with their current role at CloudWave as the Director of the Cybersecurity Tactical Operations Center (CTOC). Prior to this, they worked as a Discord Bot Developer for the Community Discord Server and as a CyberSecurity SME/vCISO at iCorps Technologies.

Richard also has significant experience in the field of Information Security. Richard served as the Assistant Director of Technology Infrastructure, Operations, and Security at Simmons University, where they held various roles such as Information Security Officer/DPO, Security incident response team lead, and Security solutions portfolio and change manager. During their time at Simmons University, Richard published several important policies and plans related to Data Governance, Incident Response, and security protocols.

Additionally, Richard has worked as an Instructor for Udacity, where they contributed to the Security Analyst Nanodegree Program and created content for courses on defending systems and reducing vulnerabilities. Richard has also served as an Adjunct Faculty member at Northeastern University and has held various roles in educational technology and computer systems administration at Lesley University and The Art Institute of Boston.

Overall, Richard Phung has a strong background in cybersecurity, information security management, and educational technology.

Richard Phung has a Bachelor of Arts degree in Psychology from Hendrix College, which they obtained from 2001 to 2006. Before that, they completed their high school education at the Arkansas School for Mathematics, Sciences, and the Arts from 1999 to 2001. Additionally, they hold a Master's degree in Technology in Education from Lesley University, earned from 2007 to 2010. Richard has also obtained several certifications, including the Splunk Enterprise Certified Admin, Splunk Core Certified Power User, and Dell PowerEdge certifications, among others.

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