Charles Palmer is a Senior Interaction and UX Designer at The Open University, where they work within a user-centered, cross-functional team to enhance user interactions with services. They hold a BA in Textile Design from the University of Derby and have a history of roles, including Graphic Design Manager at Sodexo Benefits and Rewards Services from 2008 to 2020. Passionate about creating impactful user experiences, Charles advocates for accessibility and design systems to improve usability and foster collaboration among teams. Currently, they are reading "Good Services: How to Design Services That Work."
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