Lisa Nappin

Lisa Nappin is currently the Head of Business Operations at The Open University, where they are responsible for the development and execution of the Business Development Unit’s Account Management Sales Strategy. With a background that includes various leadership roles, they have demonstrated expertise in producing sales plans and achieving commercial targets while managing diverse teams. Lisa holds a Bachelor’s Degree in Leadership and Management from The Open University, which they completed between 2008 and 2015, and they have been engaged in further education at The Open University since then. In their previous roles, they effectively led initiatives as the Head of Telephone Account Management and the Head of Business Development Enterprise, contributing to a strong commitment to delivering exceptional service to customers and students.