Steven Kinson is currently the Head of Professional Services at The Open University, where they manage 2nd and 3rd line support teams and work with business partners to deliver high levels of service. Previously, they held various roles including Delivery Manager at NorthgateArinso and Quality Assurance Manager at Hewitt Associates, gaining extensive experience in project management, team leadership, and strategic planning. Steven has a strong academic background, holding an MBA with distinction and multiple degrees in business and management. They have demonstrated expertise in stakeholder engagement and optimizing resource utilization in diverse global environments.
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