Kunal R.

Vice President - Customer Success at CloudZero

Kunal R. has a strong background in customer success and professional services, with over 20 years of experience in various roles and companies. Kunal is currently the Vice President of Customer Success at CloudZero since April 2023. Prior to that, they worked at Lacework as the Head of Value Realization, where they focused on accelerating business value and improving the customer experience. Kunal also served as the Global Head of Customer Success Sales, PS Delivery & Partner Services at Lacework, where they built the post-sales team from the ground up and was responsible for driving attach for all customer success SKUs.

Before joining Lacework, Kunal held the position of Director of Customer Success EMEA & APJ at VMware for several months in 2021. Kunal also served as the Global Director of Professional Services & Education at CloudHealth by VMware, where they led professional services and education teams and collaborated closely with TAM and CSM teams.

Prior to their tenure at VMware, Kunal worked as a GTM/Customer Success Advisor/Consultant at various startups from 2013 to 2019. Kunal also held the position of Director of Cloud Practice APJ at BMC Software from 2009 to 2013 and worked as a Senior Consultant at BladeLogic. Kunal's career began as a Professional Services Consultant at various companies from 1999 to 2006.

Overall, Kunal R. has a diverse range of experience in customer success, professional services, and leadership roles, making him a valuable asset in driving business value and improving customer experiences.

Kunal R.'s education history includes attending the University of Minnesota. However, there is no information available regarding the years attended, degree obtained, or field of study.

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