Mario William

Mario William is an accomplished professional with 17 years of experience in Business Development, Tech-Commercial, and Program Management, specializing in digital offerings across the Middle East. Currently serving as the Customer Success Director at CloudzLab, Mario leads a team to implement value-driven solutions using Salesforce, focusing on client satisfaction and operational excellence. Prior roles include Manager of IT Projects at IQVIA and CRM Project Manager at IMS Health, where Mario successfully executed numerous CRM projects for pharmaceutical companies. Mario holds a Master’s degree in Business Administration from The University of Manchester and is PMP certified in project management.