Rob DePaola

Rob DePaola is a Director of Customer Success at Cloverly. Prior to that, Rob held the position of Director of Customer Service at C&D_Trojan and Ally Commerce, where Rob oversaw various customer service functions and implemented strategies to improve customer experience. Rob's extensive experience in the customer service industry spans over a decade, working with major clients such as HP, Xerox, AT&T, and Sony. Rob is known for their ability to build and mentor teams, develop efficient processes, and deliver exceptional customer service even in challenging environments like the COVID-19 economy. With a degree in Biology from the University of North Carolina at Charlotte, Rob brings a unique perspective to customer service management.