EC

Edwin Caicedo

Service Operations Specialist at CLS Group

Edwin Caicedo has a diverse work experience spanning multiple companies and roles. Edwin most recently worked as a Service Operations Specialist at CLS Group starting in September 2019. Prior to that, Edwin worked at Stefanini EMEA where they held two positions: IT Infrastructure Analyst from July 2018 to September 2019, and Senior Desktop Support Analyst from December 2014 to July 2018. Before Stefanini EMEA, Edwin worked at Plan-Net plc as a Service Desk Analyst from May 2014 to December 2014. Edwin'searliest work experience was at Avanti Communications Group plc where they worked as a Technical Support Analyst from October 2012 to May 2014, and as a Customer Service representative from March 2012 to October 2012.

Edwin Caicedo attended Eastbury Comprehensive School from 2005 to 2010, although no specific degree or field of study is mentioned for this period. Additional certifications obtained by Edwin Caicedo include the Microsoft Certified: Azure Fundamentals from Microsoft in February 2022, Exam 741: Networking with Windows Server 2016 from Microsoft in November 2019, Exam 740: Installation, Storage and Compute with Windows Server 2016 from Microsoft in February 2019, and the ITIL Foundation Certificate in IT Service Management from AXELOS Global Best Practice in November 2016.

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Timeline

  • Service Operations Specialist

    September, 2019 - present