Derek Phillips

Derek Phillips has extensive experience in information technology support and management. Derek currently serves as the Information Technology Support Team Lead at Clue. Prior to this, they held the role of Global IT Support Lead - Endpoint & MDM Tech at HelloFresh, where they managed a team responsible for mobile device management and endpoint settings globally. Before that, Derek worked as the Team Lead IT Services at InstaFreight GmbH, leading a team that provided IT support for over 200 employees. Derek also worked at Urban Sports Club as a Senior IT Manager, overseeing IT support for the entire company and working on projects such as a Google Suite merger. Derek also has experience as a Lead Tech Support Specialist at HERE Technologies, an IT Support Technician at Zalando SE, and as a PC Consultant at UPMC and Children's Hospital of Pittsburgh. Additionally, they worked as a Help Desk Specialist at the Software Engineering Institute.

Derek Phillips obtained a Bachelor's of Science degree in Computer Information Systems from Robert Morris University in 2011. Derek then pursued a Master's of Science degree in Information Technology Project Management from the same university, which they completed in 2012. Derek also holds several certifications, including Coaching Skills for Leaders and Managers, Creating Your IT Strategy, IT Security Foundations: Core Concepts, Windows 10: Networking, Overcoming Procrastination, First Aid Training/Erste Hilfe Ausbildung, ACE Certified Personal Trainer, and Macintosh OS 13.1 Support Specialist Essentials (High Sierra).