Paula O. is an experienced consultant specializing in business processes and change management, currently serving as a Business Process & Change Consultant at CLX since July 2023. In addition to this role, Paula operates as a Freelance Business Process Analyst through Paula London LTD since August 2020, providing operational solutions to small and medium-sized businesses in the fashion, beauty, and entertainment sectors. Previous positions include Innovation Consultant at Innoway ME, Business Process Consultant at Al-Futtaim, and Business Analyst at EDM Group, where Paula demonstrated expertise in process analysis, stakeholder collaboration, and the implementation of streamlined solutions. Educational qualifications include a Master of Science in Business Analysis & Consultancy and a Bachelor of Science in Business & Computing from the University of Hertfordshire, alongside various programming and project management certifications.
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