Moin B is an experienced IT professional currently serving as a Desktop Engineer II and previously as a Desktop Support Consultant at CME Group since February 2019. Moin possesses a strong skillset in PC and MAC imaging, Active Directory, Office 365 configuration, and mobile device support, along with expertise in network printer installation and asset management. Prior experience includes roles at CVS Health focusing on benefit verification, customer service advocacy at Alight Solutions, and leadership positions at Saffron BPM and Contactis Outsourcing Pvt Ltd, where Moin managed and trained call center teams. Moin holds a Bachelor's degree in Business/Commerce from Gujarat University and has a solid educational foundation with higher secondary and secondary school certificates from Gujarat educational institutions.
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