Roberto Carangelo is a skilled information technology professional with a robust background in systems analysis, technical support, and education. With experience dating back to 2012, Roberto has held various roles, including an Incident Manager at CMPC Celulosa, where responsibilities include improving ticket documentation and integrating industry best practices. Previous positions encompass technical support, both remote and on-site, at companies like DGSI, SONDA, and Tigroup, as well as significant involvement in academia as a university professor at Universidad Valle del Momboy. Roberto holds an Engineering degree in Computer Science from the same institution, achieved with high academic distinction.
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