Jay Tomkinson is a passionate service leader with a dynamic background in entrepreneurial ventures, specializing in dealer development and field service fulfillment. Jay has a proven track record of optimizing service operations and enhancing customer experiences across various roles, including Head of Aftermarket Services at CNH Industrial and Head of Field Service Operations at Johnson & Johnson. With experience as Senior Project Manager at Dynapac and Head of Customer Service at Burwood, Jay consistently drives aftermarket recurring revenue through innovative strategies and data-driven decision-making. Currently, Jay is furthering their education at Boston University.
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