It is now almost two years since I took over as Group CEO in September 2015.

At that time, CNS faced a mix of successes and challenges, while we were experiencing an unprecedented growth in our Asian business at the same time we faced numerous challenges in our Middle Eastern operations which impacted overall profitability and revenue targets.

Our internal culture had become restrictive and our organization worked in silos. This caused satisfaction levels of our employees and customers to drop dramatically. I made it my first mission to raise the satisfaction levels of clients and employees, while rebuilding and transforming the firm and setting vision 2020.

To improve client satisfaction, I announced that our underlying approach would be to put our client’s satisfaction at the heart of everything we do. This meant moving away from a product-driven sales approach where historically we pushed products to the clients. Instead, we would have to listen closely to what they had to say and to be a true partner in providing the right solution to fulfill their needs.

To improve employee satisfaction, we changed our corporate culture to an open one by bringing down the walls between divisions and creating a workplace where everyone can feel excited about their job.

Business Development

Professional Services

Consulting

Employee Benefits

Human Resources

CNS Engineering

CNS Engineering's headquarters in Lahore, Pakistan

This department oversees planning, executing, and finalizing projects within the organization.

Project Management

This department focuses on integrating development and operations processes to enhance collaboration and efficiency in software delivery.

DevOps

This department is responsible for managing engineering projects and providing technical support in the field.

Engineering Operations

This department focuses on the design, development, and implementation of various engineering solutions across multiple disciplines.

Engineering Department

This department focuses on the design, implementation, and maintenance of building management systems that control and monitor building operations.

Building Management Systems

This department oversees the planning, design, and operational management of data centers and related technical solutions.

People (6)

Jobs (0)

Other teams

DevOps

Engineering Operations

Engineering Department

Building Management Systems

Data Center Management