Melissa Salter is a Senior Business Process Standardisation Manager at Coates, having joined the company in November 2014. Currently seconded to the Transformation team until the end of FY25, Melissa leverages extensive expertise in process, transaction integration, compliance, and system controls while enhancing skills in project and transformation management. Melissa holds a Prince2 practitioner certification, is a Promaster in Promapp, and is actively improving presentation capabilities for effective communication with senior management. Previous roles at Coates include Senior Financial Systems & Process Manager and Financial Systems Manager, where responsibilities involved developing frameworks for system access controls and optimizing processes through transformation and automation.
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