COCC is an information technology company that offers technology services from core processing to business process management.

Consulting

Finance

Information Technology

Software

COCC

COCC's headquarters in Avon, CT, United States

The Southington office focuses on technical services, client support, and application development, enhancing operational excellence.

Southington

This department provides assistance and solutions to customers, addressing inquiries and resolving issues to enhance overall satisfaction.

Customer Support

The Technical Support Team at COCC is responsible for ensuring the seamless operation and maintenance of IT infrastructure and applications. They provide expert troubleshooting and technical assistance for users, manage system performance and security, and collaborate with software engineers to enhance and optimize technology services. This team plays a vital role in upholding service reliability and client satisfaction across COCC's diverse offerings.

Technical Support Team

This department focuses on managing client relationships and ensuring successful service delivery.

Client Services

The Marketing and Product Development Team at COCC is responsible for driving the company's technology services to market and ensuring alignment between product offerings and client needs. This team collaborates on product analysis, marketing strategies, and client success initiatives, leveraging data and insights to enhance service delivery and promote innovative solutions. Through their efforts in sales operations, product management, and digital communications, they aim to foster business growth and improve customer engagement.

Marketing and Product Development Team

This department focuses on managing and enhancing application performance and functionality, ensuring effective user support and system configuration.

Application Support

The Technology Operations Team at COCC is responsible for ensuring the seamless functioning of the company's IT infrastructure and services. They oversee system administration, cybersecurity, software development, and middleware services, while also managing technical operations and support. This team plays a critical role in optimizing technology processes and providing reliable technical solutions to enhance overall business performance.

Technology Operations Team

The Leadership Team at COCC is responsible for steering the company's strategic direction and operational excellence across all technology services. Comprised of key executives from various functions including technical services, product management, finance, security, and human resources, the team collaborates to drive innovation, enhance client satisfaction, and ensure effective resource management, ultimately positioning COCC as a leader in the information technology sector.

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Other teams

Technical Support Team

Client Services

Marketing and Product Development Team

Application Support

Technology Operations Team

Leadership Team