Chris King is an accomplished operations executive with extensive experience in customer service and technical support across major telecommunications companies. Currently serving as AVP of Operations at Cochlear since April 2024, Chris previously held the position of AVP of Customer Care at DIRECTV from June 2020 to November 2023, focusing on enhancing customer service and managing key BPO partnerships. Previous roles include AVP of Call Center operations at AT&T, where management included overseeing a significant volume of calls and a large number of agents across multiple countries, as well as various senior leadership positions at DIRECTV and other telecommunications firms. Chris's early career included management and recruitment roles, with a strong emphasis on driving operational efficiency and enhancing organizational health through innovative strategies. Chris holds a Bachelor of Science degree in Communications from Radford University.
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