Felicia Arambula, CBAP, CSM, is an accomplished Principal Business Analyst at Cochlear, where responsibilities include leading business analysis initiatives, strategic direction, and business process improvement since February 2017. Felicia has a notable history with the International Institute of Business Analysis (IIBA), serving in multiple roles including VP of Finance and VP of Membership Services for the Denver Chapter, alongside ongoing involvement as a member since 2010. Prior experience includes business analysis positions at Specialized Loan Servicing, LLC, and Default Servicing Solutions, where Felicia contributed to improving processes and solutions. Educational qualifications include a Bachelor's in Business Administration with a focus on Computer Information Systems from California State Polytechnic University-Pomona, supplemented by various relevant trainings and certifications.
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