James Roll is an experienced professional currently serving as an Associate Product Manager at Cochlear since July 2016, with prior roles in product marketing and customer relationships. Demonstrated success in establishing rapport with Cochlear recipients and supporting their technology upgrades. With a strong foundation in technical support for Cochlear implants and customer service, James has effectively addressed recipient concerns across various channels. Previous experience includes ministry outreach with Episcopal Service Corps, utility staff roles with YouthWorks, and camp counseling, showcasing adaptability and leadership. James holds a Bachelor of History from Kenyon College and also studied at Durham University.
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