Jiten Shah is a data strategist and transformation leader with over 18 years of experience in telecommunications, banking, and data technology. They have held leadership roles at organizations such as Ernst & Young and Westpac Group, where they effectively managed teams and budgets while focusing on enhancing customer experiences through data-driven insights. Currently serving as the Director of Analytics, Data & AI Platforms at Cochlear, Jiten is passionate about leveraging emerging technologies to create personalized customer experiences and build high-performing teams. They earned a Bachelor of Technology in Electronics Engineering from the University of Mumbai.
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