Ken Ozawa is an accomplished professional with extensive experience in digital operations, CRM management, and marketing automation. Currently serving as a System Analyst for Marketo at Cochlear since June 2021, Ken previously worked as a Salesforce Administrator and Business Analyst at Independent Community Living Australia. Ken's career includes roles focused on marketing automation, systems analysis, and digital strategy at various organizations, including Ultimate Edge Communications and Xref. Notable achievements include the overhaul and rebuild of a CRM system within a three-month timeframe. Ken's educational background encompasses a Graduate Diploma of Commerce from The Institute of Direct and Digital Marketing, a Diploma in Marketing from Victoria University of Wellington, and a Bachelor of Science in Psychology and Genetics from the University of Otago.
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