Sam Eeles

Sam Eeles has extensive experience in service delivery and project management within the IT sector, currently serving as Service Delivery Manager EMEA at Cochlear since January 2014. In this role, Sam leads a team to implement global initiatives and maintain IT operational services that meet customer and business requirements. Previous positions at Cochlear include Global Information Technology Project Manager and Systems Analyst, with responsibilities encompassing the creation of automated CI/CD pipelines, application problem management, and collaboration with various teams to drive process improvements. Earlier experience includes roles in supply chain management, where Sam successfully administered order processes and ensured compliance with key performance indicators. Educational qualifications include a Level 2 Diploma in Performing Engineering Operations and multiple GCSEs from Heathside School.