Wen Hao Ooi is a Senior System Analyst at Cochlear, leveraging over a decade of experience as a Salesforce specialist in the IT field. They began their career in system support and progressed to roles as an IT Engineer, J2EE Developer, and Cloud Solution Specialist, developing a robust skill set in logistics, CRM, and enterprise applications. Wen Hao is a Certified Salesforce Developer and Scrum Master, dedicated to implementing innovative solutions that drive efficiency on a global scale. They hold a Bachelor's degree in Information System Engineering from Universiti Tunku Abdul Rahman.
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