Hear now. And always 

As the global leader in implantable hearing solutions, at Cochlear (ASX: COH) we are committed to our mission to help people hear and be heard. Our story started more than four decades ago when Professor Graeme Clark pioneered the world's first multi-channel cochlear implant and created an entirely new treatment for hearing loss.  

Since our formation in 1981, we continue Professor Clark’s work to help people with moderate to profound hearing loss experience a life full of hearing. 

We have provided more than 650,000 implantable devices. Each recipient helps form a global community of millions, through families, friends, colleagues, teachers and more. And they’re not just connected to their own community — each shares a link with each other and to Professor Clark’s childhood desire to help people hear. 

We aim to give people the best lifelong hearing experience and access to innovative future technologies. We understand the privilege of connecting people to a life lived with hearing. And we listen, respond and move with the times – to continue to bring hearing within reach of all those who need it.
 
That's how we live our mission every day. Our global workforce of more than 4,000 people shares a collective determination to give more people the opportunity to enjoy a life of hearing.

Cochlear’s global headquarters are on the campus of Macquarie University in Sydney, Australia with regional headquarters in Asia Pacific, Europe and the Americas. Through our offices in over 180 countries we help people of all ages to hear. 

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Health Care

Medical Devices

Cochlear

Cochlear's headquarters in North Ryde, Australia

This department handles customer complaints, ensuring resolution and improvement of processes related to customer feedback.

Complaints Management

This department focuses on the design, development, and testing of software and mechanical systems.

Engineering

This department focuses on managing and enhancing customer interactions and support services.

Customer Engagement

This department focuses on managing and supporting clinical activities, ensuring technical expertise in clinical processes and training.

Clinical Operations

This department focuses on overseeing and improving manufacturing processes, ensuring efficient production and support throughout various engineering roles.

Manufacturing Operations

The Leadership Team at Cochlear is responsible for setting the strategic direction and driving the company's mission to provide innovative hearing solutions. Comprising senior executives from key departments such as marketing, engineering, clinical operations, and finance, the team collaborates to enhance product development, optimize global operations, and ensure market access, all while fostering a culture of innovation and customer-centricity. Their collective expertise is critical in navigating industry challenges and expanding Cochlear's impact in improving the lives of those with hearing loss around the world.

Leadership Team

This department manages and executes marketing strategies, communications, and operations focused on consumer engagement and market development.

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Engineering

Customer Engagement

Clinical Operations

Manufacturing Operations

Leadership Team

Marketing Communications