Excelia Dewi is a Technical Support Specialist at Coconut Software since March 2022, with a strong track record in customer service and technical troubleshooting. Prior experience includes roles as an Application Support Analyst and Consultant at QW Page Associates Inc, where responsibilities involved providing support, analyzing complex calculations, and maintaining software applications. Additional experience includes working as a Computer Technician at Computer Solutions R Us and as a PHP Programmer at Tapgage, where Excelia was responsible for website development and integration projects. Excelia holds a Bachelor of Commerce in Information Technology from York University and a Diploma with Honours in Computer Programming from Georgian College.