Patrick Potier is a seasoned professional with extensive experience in the field of professional services and engineering. Currently serving as the Senior Director of Professional Services at Coconut Software since March 2022, Patrick oversees a diverse range of projects and has successfully built the professional services team from scratch while implementing effective cross-department collaboration processes. Prior to this role, Patrick held various positions at Hikvision Canada, including Senior Manager Professional Services, where responsibilities included team management and enterprise support delivery. Previous experience at Ericsson involved roles such as Site Engineer, ICT Engineer, and System Engineer, contributing to network optimization and project delivery. Patrick began their career with internships at CAE and Ericsson. Patrick holds a Bachelor in Engineering in Computer from McGill University, earned in 2009.
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