Peter Simpson is a seasoned Senior Support Engineer at Codat, where a key achievement includes leading the 'Support Champion' initiative, enhancing collaboration between support and engineering teams to improve bug reporting and knowledge base quality. Previously, at Thomson Reuters, Peter held the position of Senior Technical Engineer for Legal Platform Support, specializing in the HighQ API and its broader integrations. Peter's technical journey began at HighQ as a Technical Support Analyst, focusing on application support for a legal project management platform, and earlier experience includes the role of Technical Support Agent at Monad Ticketing, where proficiency in SQL and XSLT was developed.
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