Luiz Carlos Rosa is a skilled Full Stack Senior Developer currently working at Coddera, focusing on the development and maintenance of URAs, chatbots, and custom applications using the Genesys SDK. Previously, Luiz served in various roles in IT support and system analysis at companies like Karolaine Cred and Information Systems International, before advancing to a Developer role at GLOBAL HITSS, where they worked extensively with Genesys Engage and Genesys Cloud to create contact center solutions for clients such as Allergan and Bradesco. Their expertise also includes practical knowledge of other contact center solutions like Amazon Connect and Twilio.
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