Raphael Poliesi Neto is currently an Analista de Implantação Sênior at Coddera since 2024. Before this role, Raphael served as an Analista de Telecomunicações Sênior at Crefisa, providing support and sustainment for the Genesys Cloud platform, and as a Senior Support Analyst for Genesys Cloud at Mutant from 2020 to 2023. Raphael began their career at Interaxa, where they held multiple positions, including Analista de Suporte Genesys and Analista de Monitoramento (NOC), from 2017 to 2019. Raphael holds a degree in Computer Systems Analysis from Universidade Paulista, which was completed in 2020.
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