Matt Welch

Customer Success Manager at Code Ocean

Matt Welch has accumulated a diverse range of work experience over the years. Matt began their career as an Intern at Athletic Evolution in 2009. Matt then worked as a sales associate at Kohl's Department Stores from 2011 until 2013. Following that, they joined Enterprise Rent-A-Car as a Sales Manager from 2013 to 2016. Matt then transitioned to a role as a Travel Consultant at Lola from 2016 to 2017. Matt subsequently joined Lola.com in 2018, where they served as a Corporate Travel Executive until 2019, and then as a Customer Success Manager until 2020. Matt continued in the same role at Notarize from 2020 to 2021, and then at LinkSquares from 2021 to 2022. Matt currently holds the position of Customer Success Manager at Code Ocean from 2022 onwards. In their previous roles, Matt has demonstrated expertise in customer success management, contract renewal process, identifying data points to recognize high-value customers, and analyzing trends in adoption and utilization.

Matt Welch earned a Bachelor's degree in Business Administration, Management, and Operations from Bentley University. Matt attended the university from 2008 to 2013. In November 2019, they obtained a Pragmatic Marketing Certification - Foundations from Pragm.

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