John Callaghan has extensive experience in service delivery and customer relations, currently serving as Service Delivery Manager at Codec since May 2025. Prior roles include Customer Experience Manager at Auxilion from January 2022 to May 2025, and Client Consultant at ACRA Consulting in 2021, focusing on client management and system improvements. John held several positions at Xerox between 2011 and 2020, culminating in the role of European Service Delivery Manager, where responsibilities included overseeing a multi-million Managed Services Contract and managing a team of Project Executives across Europe. Additional expertise includes service delivery coordination and pricing specialization, supporting effective client solutions. John holds various educational certifications, including from Acheson Associates and CILT, and is pursuing Lean Six Sigma training.
This person is not in the org chart
This person is not in any teams
This person is not in any offices