Nicola Ryan is an experienced professional with 25 years in service delivery management, currently serving as a SIAM Service Delivery Manager at Codec since 2024. Previously, they held various roles at Ergo from 2015 to 2019, including Service Delivery Manager and Senior Engineer, where they focused on implementing solutions and enhancing customer support. Nicola is passionate about improving customer experiences and fostering a culture of growth and recognition.
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