Stephen Brown

Stephen Brown is a seasoned IT professional with extensive experience in IT support, service delivery, and project management. Currently serving as the Senior Manager of Systems Engineering at Electronic Arts, they specialize in managing local and international projects, developing service desk capabilities, and enhancing customer service processes. Stephen previously held managerial roles at Codemasters and gedas United Kingdom, where they led teams and improved operational efficiencies. Their foundational experience includes positions at Volkswagen Group UK and an apprenticeship at Boroughs IteC. Stephen holds an ITIL Service Management Managers Certification, showcasing their commitment to excellence in the field.