Sergio Benito is a skilled Service Delivery Manager with extensive experience in overseeing service delivery across various organizations. They have worked at Allianz Technology, where they ensured the seamless delivery of Conversational Artificial Intelligence services, and at Zurich Insurance, focusing on service quality and stability in collaboration with internal and external teams. Currently at Codere, Sergio manages service delivery while interacting with customers and overseeing incident and problem management. They hold an Advanced Diploma in Project Management from Dublin Business School and are pursuing a degree in Marketing at IDECO Business School.
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