Alan Conduct

Alan Conduct is a dedicated IT professional with nearly 30 years of experience in IT support and over 15 years in managerial roles. Previously, Alan held positions such as Infrastructure and Operations Manager at UKN Group Limited and Head of Client Services at Cloud Business, where they emphasized ITIL best practices and led significant improvements in customer satisfaction. Currently, Alan serves as the Head of Technical Enablement at Codestone Group, heading a team of technical experts and focusing on achieving business performance metrics. Alan's educational background includes a Higher National Diploma in Computing from the University of Portsmouth and various professional qualifications in IT service management.