Karen Kainyu

Customer Success Manager II at Codility

Karen Kainyu has a diverse work experience spanning multiple industries. Karen currently works at Codility as a Customer Success Manager II, a role they started in January 2023. Prior to that, they held various roles at Codility, including Customer Success Manager, Digital Customer Success Manager, Enterprise Sales Development Representative, and Senior Sales Development Representative.

Before their time at Codility, Karen worked at Kobby Technologies Limited as an Oracle Business Development Lead Consultant from March 2017 to March 2018. In this role, they were responsible for creating sales protocols, generating leads, and meeting with customers to drive sales.

Karen also worked at NIXONBUI ApS as a Business Development Associate from May 2015 to June 2016, where they focused on business development activities.

Karen gained experience in the French market as a French Market Communication Assistant at Gracenote from July 2014 to October 2014. In this role, they acquired clients in France, conducted competitive data analysis, and maintained customer relationships.

Karen's early work experience includes roles such as Business Development Analyst at Velankani Communications Technologies from August 2011 to July 2012, Sales and Marketing Assistant at Crown Plaza Hotel from August 2011 to October 2011, and AIESEC Member at AIESEC in Kenya from January 2009 to August 2011.

Additionally, they interned at AIESEC Türkiye as part of the BBC Language School Internship program from October 2010 to December 2010, where they organized English lessons, developed language club sessions, and coordinated educational trips.

Karen also gained practical experience in the hospitality industry through an internship at Southern Sun Hotels from January 2010 to April 2010. Karen worked in various departments, including food and beverage production and services, housekeeping, front office, and sales and marketing.

Overall, Karen Kainyu has a well-rounded work experience that includes customer success, business development, marketing, and hospitality.

Karen Kainyu has a diverse education history. Karen obtained a Master's Degree in Business Administration and Management from Copenhagen Business School in 2013-2014. Prior to that, they earned a Master of Business Administration (M.B.A.) degree in the same field of study from Corvinus University of Budapest between 2012 and 2015. Karen also holds a Bachelor's Degree in Communication and Tourism from the University of Nairobi, achieved from 2007 to 2010. Karen additionally completed an Associate's Degree in Business Management from INtel College in 2007-2008.

In terms of certifications, Karen has obtained various qualifications. These include a Certificate of Achievement in "Presenting Virtually Online Course" from Duarte, Inc. in April 2022, a "Certificate of Achievement: Spot the Phish Game-Fundamental" from KnowBe4 in February 2022, and Customer Success Manager Level II certification from Gainsight in February 2022. In January 2018, they achieved the certifications of "Infrastructure as a Service 2017 Presales Specialist," "Oracle Infrastructure as a Service 2017 Presales Specialist," "Oracle Infrastructure as a Service 2017 Sales Specialist," "Oracle Eloqua Marketing Cloud Service 2017 Sales Specialist," "Oracle Eloqua Marketing Cloud Service 2017 Solution Manager Specialist," "Oracle RightNow Cloud Service PreSales Specialist," "Oracle RightNow Cloud Service Sales Specialist," "Primavera P6 Enterprise Project Portfolio Management 8 PreSales Specialist," "Primavera P6 Enterprise Project Portfolio Management 8 Sales Specialist," "Oracle E-Business Suite R12.1 Supply Chain Management PreSales Specialist," "Oracle Financials Cloud 2016 PreSales Specialist," "Oracle Financials Cloud 2016 Sales Specialist," "Oracle SCM Cloud 2017 Sales Specialist," "PeopleSoft 9.1 Financial Management PreSales Specialist," "PeopleSoft 9.1 Financial Management Sales Specialist," "Public Sector," and "Siebel CRM 8.1.1 PreSales Specialist" from Oracle.

It should be noted that no strong assumptions have been made about Karen's education or qualifications beyond the information provided.

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Timeline

  • Customer Success Manager II

    January, 2023 - present

  • Customer Success Manager

    December, 2021

  • Digital Customer Success Manager

    February, 2020

  • Enterprise Sales Development Representative

    July, 2019

  • Senior Sales Development Representative

    March, 2019