Rohit Shinde

Rohit Shinde has a strong background in technical support and customer service. Rohit has worked as a Tech Support Engineer and Technical Engineer at Suma Soft Pvt Ltd and Codility, respectively. In these roles, they provided exceptional support to clients through call and email platforms, demonstrating expertise in programming languages and troubleshooting. Rohit achieved a 20% reduction in call resolution time through efficient troubleshooting processes and comprehensive support documentation. Rohit also has experience as a Software Development Intern at omvsab, where they contributed to a project aimed at streamlining result processing and administrative tasks. Additionally, Rohit worked as a Senior Customer Service Executive at Tech Mahindra, where they built and maintained strong business relationships with clients, addressed inquiries, and resolved issues to ensure a positive customer experience.

Rohit Shinde completed their Bachelor of Computer Science degree from Savitribai Phule Pune University in 2020. Rohit then pursued their Master of Computer Applications (MCA) degree from Akole Taluka Education Society's Technical Campus, Akole. The start year for their MCA degree is not provided, but it is assumed to be after the completion of their bachelor's degree.