Isha Ghoshal is an accomplished professional with over eight years of experience in program management, customer support, and operations. Currently serving as an Associate Program Manager and Mentor Relations Manager at Coding Ninjas since December 2021, Isha has previously held significant roles at edWisor.com as an Assistant Manager in Customer Support & Operations and a Senior Analyst. Responsibilities included managing customer onboarding, analyzing needs for tailored solutions, and overseeing upsell strategies. Earlier positions encompassed customer relations and sales management across several companies, including ShopClues and Midas Electronics Pvt. Ltd. Isha holds an Engineer’s Degree in Electronics and Instrumentation Engineering from Anand Engineering College, Sharda Group Of Institutions (2008-2012).