Mark Prior is a seasoned production support manager at GBST with over 25 years of experience in people, project, and service management. Previously, Mark worked at BNY Mellon as a User Support Analyst, contributing to client issue resolution and database management. Mark held various key roles at Bravura Solutions, including Service Operations Manager and Service Delivery Manager, where they led global teams, managed major incidents, and drove continual service improvements. Mark has a strong educational background in Business Studies and Advanced IT from Bromley College and has enhanced operational procedures throughout their career.
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