Juana Z. is an experienced professional with a strong background in operational marketing, customer success, and project management. Currently serving as the Operational Marketing Manager at Coface since August 2024, Juana has a proven track record in client engagement and campaign management from previous roles, including Senior Customer Success Manager at The Insiders, where key accounts such as Fossil Group and Nestle were managed. Juana's expertise extends to strategic marketing development, website enhancement, digital campaign management, and customer service leadership across various organizations including Wolf Oil Corporation, Colgram S.A., and Kreditech SAC. Juana holds a Bachelor's degree in Hotel Management from Universidad San Ignacio de Loyola, emphasizing a diverse professional journey characterized by a commitment to client satisfaction and operational excellence.
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