Chante Hess

Senior Technical Support Engineer, SME at Cofense

Chante Hess has a diverse work experience spanning multiple industries. Chante started their career at Gap Inc./Old Navy as a Customer Service Representative in 2004. Chante then worked as a Project Administrator at MSX International in 2008. In 2009, they held roles as a Supervisor at Levi Strauss & Co. and as a Sales Lead Manager at Aeropostale. From 2012 to 2013, they worked as an Assistant Manager at Tween Brands and as a Store Assistant Manager at dELiA*s.

In 2013, Chante joined Volkswagen of America, Inc, where they held various IT roles including IT Service Desk Analyst, IT Services Request Management, and TDI Remediation Team Lead. Chante also worked as a Business Services Administrator at Xpert Technologies, Inc in 2017.

Chante then joined KUKA North America in 2017, where they worked as a Teamcenter Support Specialist and in Engineering Services. Most recently, they have been working at COFENSE since 2019, holding positions such as CS Operations Analyst, Data Analyst I, SIM Support Engineer I, and currently as a Senior Technical Support Engineer.

Chante Hess obtained their Associate of Science (A.S.) degree in Medical Insurance Coding Specialist/Billing from Ross Medical Education Center-Brighton, where they studied from 2014 to 2017. Prior to that, they took general courses at Baker College of Clinton Township from 2008 to 2009. Additionally, they obtained the certification in SQL Essential Training from LinkedIn in November 2019.

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